{"id":260,"date":"2026-09-26T22:16:31","date_gmt":"2026-09-26T20:16:31","guid":{"rendered":"https:\/\/wesupport.at\/politique-de-confidentialite\/"},"modified":"2026-10-08T08:15:27","modified_gmt":"2026-10-08T06:15:27","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/wesupport.at\/fr\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section ws5-page ws5-hero ws5-legal-hero\" id=\"datenschutz-start\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row ws5-legal-hero-row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-intro\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-kicker ws5-reveal\"><div class=\"et_pb_text_inner\"><p>CONFIDENTIALIT\u00c9<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module ws5-display ws5-reveal\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Vos donn\u00e9es. Des explications claires.<\/h1><\/div><\/div>\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-lead ws5-reveal\"><div class=\"et_pb_text_inner\"><p>Cette politique d\u00e9crit le traitement des donn\u00e9es personnelles lors de votre visite sur <span class=\"wbrand\"><b>WE<\/b>support<\/span>.at ou lorsque vous nous contactez. Mise \u00e0 jour : 8 octobre 2026.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section ws5-page ws5-legal-body\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>01 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">1. Responsable du traitement<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>DAXS \u2013 Herbert R\u00f6blreiter, Wachtelstra\u00dfe 14, 4053 Haid\u2013Ansfelden, Autriche.<br \/>T\u00e9l\u00e9phone : <a href=\"tel:+437229227220\">+43 7229 22722 0<\/a><br \/>E-mail pour les demandes de confidentialit\u00e9 : <a href=\"mailto:hello@wesupport.at\">hello@wesupport.at<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_2 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_3 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>02 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">2. Visite du site<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Votre navigateur transmet au serveur les donn\u00e9es de connexion n\u00e9cessaires : adresse IP, date d'acc\u00e8s, URL demand\u00e9e et informations sur le navigateur et l'appareil. Elles servent \u00e0 afficher le site, diagnostiquer les erreurs et assurer la s\u00e9curit\u00e9. La base juridique est notre int\u00e9r\u00eat l\u00e9gitime \u00e0 un site s\u00fbr et fonctionnel (article 6, paragraphe 1, point f du RGPD). Les journaux sont conserv\u00e9s seulement pendant la dur\u00e9e n\u00e9cessaire \u00e0 ces finalit\u00e9s ou aux obligations l\u00e9gales.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_3 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>03 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_3 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">3. Polices<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Nous chargeons Manrope, DM Mono et Space Grotesk via Google Fonts. Votre navigateur se connecte \u00e0 <code>fonts.googleapis.com<\/code> et <code>fonts.gstatic.com<\/code>; des donn\u00e9es techniques, dont votre adresse IP, peuvent \u00eatre transmises \u00e0 Google. La base juridique est notre int\u00e9r\u00eat l\u00e9gitime \u00e0 une pr\u00e9sentation coh\u00e9rente et lisible (article 6, paragraphe 1, point f du RGPD). Les informations sur ce traitement figurent dans la <a href=\"https:\/\/policies.google.com\/privacy\" rel=\"noopener\" target=\"_blank\">politique de confidentialit\u00e9 de Google<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_4 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_7 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>04 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_4 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">4. Contact et assistance<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Lorsque vous nous contactez par formulaire, e-mail ou t\u00e9l\u00e9phone, nous traitons vos coordonn\u00e9es, votre demande et les fichiers \u00e9ventuellement joints pour r\u00e9pondre et, le cas \u00e9ch\u00e9ant, pr\u00e9parer ou ex\u00e9cuter une relation commerciale. La base juridique est l'article 6, paragraphe 1, point b du RGPD ou, pour les autres demandes, le point f. Les donn\u00e9es sont supprim\u00e9es apr\u00e8s cl\u00f4ture, sauf obligation l\u00e9gale de conservation ou motif l\u00e9gitime de stockage prolong\u00e9.<\/p>\n<p>Nous utilisons Cloudflare Turnstile contre les envois automatis\u00e9s. Des donn\u00e9es techniques de connexion sont transmises \u00e0 Cloudflare. Plus d'informations dans la <a href=\"https:\/\/www.cloudflare.com\/de-de\/privacypolicy\/\" rel=\"noopener\" target=\"_blank\">politique de confidentialit\u00e9 de Cloudflare<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_5 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_9 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>05 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_5 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">5. Cookies et WordPress<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Ce site utilise WordPress, Divi et Contact Form 7 pour les demandes d'aide. Des cookies techniquement n\u00e9cessaires peuvent \u00eatre d\u00e9pos\u00e9s, notamment pour les utilisateurs connect\u00e9s et l'administration. Si des services d'analyse ou de marketing sont ajout\u00e9s, cette politique sera adapt\u00e9e et le consentement requis sera recueilli.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_6 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_11 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>06 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_6 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">6. Destinataires et conservation<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_12 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Des prestataires techniques peuvent recevoir des donn\u00e9es en tant que sous-traitants pour le site et l'h\u00e9bergement. La conservation d\u00e9pend de la finalit\u00e9 et des obligations l\u00e9gales. Les donn\u00e9es devenues inutiles sont supprim\u00e9es ou anonymis\u00e9es. Pour une activit\u00e9 de traitement pr\u00e9cise, \u00e9crivez \u00e0 <a href=\"mailto:hello@wesupport.at\">hello@wesupport.at<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_7 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_13 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>07 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_7 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">7. Vos droits<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_14 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Dans les conditions du RGPD, vous disposez de droits d'acc\u00e8s, de rectification, d'effacement, de limitation, de portabilit\u00e9 et d'opposition aux traitements fond\u00e9s sur l'int\u00e9r\u00eat l\u00e9gitime. Vous pouvez retirer votre consentement pour l'avenir \u00e0 tout moment. \u00c9crivez \u00e0 <a href=\"mailto:hello@wesupport.at\">hello@wesupport.at<\/a>.<\/p>\n<p>Vous pouvez aussi d\u00e9poser une plainte aupr\u00e8s de l' <a href=\"https:\/\/dsb.gv.at\/eingabe-an-die-dsb\/beschwerde\" rel=\"noopener\" target=\"_blank\">autorit\u00e9 autrichienne de protection des donn\u00e9es<\/a>, Barichgasse 40\u201342, 1030 Vienne.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_8 et_pb_row et_flex_row ws5-legal-row ws5-reveal\">\n<div class=\"et_pb_column_15 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-label\">\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-number\"><div class=\"et_pb_text_inner\"><p>08 \/ 08<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_8 et_pb_heading et_pb_module et_flex_module ws5-legal-heading\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">8. Modifications<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_16 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-legal-copy\">\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-legal-text\"><div class=\"et_pb_text_inner\"><p>Nous actualisons cette politique lorsque le site, les services ou les exigences l\u00e9gales changent. La version actuelle est disponible sur cette page.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-260","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/pages\/260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/comments?post=260"}],"version-history":[{"count":1,"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/pages\/260\/revisions"}],"predecessor-version":[{"id":261,"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/pages\/260\/revisions\/261"}],"wp:attachment":[{"href":"https:\/\/wesupport.at\/fr\/wp-json\/wp\/v2\/media?parent=260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}