{"id":267,"date":"2026-10-08T01:29:37","date_gmt":"2026-10-07T23:29:37","guid":{"rendered":"https:\/\/wesupport.at\/outlook-non-invia-o-riceve-email\/"},"modified":"2026-10-08T08:15:54","modified_gmt":"2026-10-08T06:15:54","slug":"outlook-non-invia-o-riceve-email","status":"publish","type":"page","link":"https:\/\/wesupport.at\/it\/outlook-non-invia-o-riceve-email\/","title":{"rendered":"Outlook non invia o riceve email"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section ws5-page ws5-hero ws5-problem-hero\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row ws5-problem-hero-row\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-problem-main\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-kicker ws5-reveal\"><div class=\"et_pb_text_inner\"><p>AIUTO \/ EMAIL<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module ws5-display ws5-reveal\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Outlook non invia email?<\/h1><\/div><\/div>\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-lead ws5-reveal\"><div class=\"et_pb_text_inner\"><p>I messaggi restano in uscita o non arrivano. Verificate prima se \u00e8 coinvolta una postazione o tutto il team. Non serve una diagnosi tecnica.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module ws5-button ws5-button-primary\" href=\"tel:+43720721000\">Chiama +43 720 721000<\/a><\/div>\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module ws5-button\" href=\"https:\/\/wesupport.at\/kontakt\/#anfrage\">Richiedi aiuto urgente<\/a><\/div>\n<\/div>\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-problem-aside ws5-reveal\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-kicker\"><div class=\"et_pb_text_inner\"><p>PRIMA VALUTAZIONE<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module ws5-card-title\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Come valutare la portata<\/h2><\/div><\/div>\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-problem-aside-item\"><div class=\"et_pb_text_inner\"><p><small>01 \/ Una casella<\/small><br \/><strong>I colleghi lavorano normalmente? Iniziate dall'account o dispositivo coinvolto.<\/strong><\/p>\n<\/div><\/div>\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-problem-aside-item\"><div class=\"et_pb_text_inner\"><p><small>02 \/ Pi\u00f9 caselle<\/small><br \/><strong>Se \u00e8 coinvolto tutto il team, pu\u00f2 trattarsi di servizio comune, accesso o recapito email.<\/strong><\/p>\n<\/div><\/div>\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-problem-aside-item\"><div class=\"et_pb_text_inner\"><p><small>03 \/ Cosa conta ora<\/small><br \/><strong>Annotate l'errore esatto e quando \u00e8 arrivato l'ultimo messaggio.<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section ws5-page ws5-section ws5-intro ws5-problem-checks\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row ws5-problem-section-row\">\n<div class=\"et_pb_column_2 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-problem-section-head\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-kicker ws5-reveal\"><div class=\"et_pb_text_inner\"><p>PRIMI PASSI<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module ws5-title ws5-reveal\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Quattro verifiche sicure prima di chiamare.<\/h2><\/div><\/div>\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-lead\"><div class=\"et_pb_text_inner\"><p>Queste verifiche non modificano l'account. In caso di dubbio, fermatevi e contattateci.<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-problem-steps\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-reveal\"><div class=\"et_pb_text_inner\"><div class=\"ws5-problem-step\"><span>01<\/span><\/p>\n<div>\n<h3>Verificare Internet<\/h3>\n<p>Aprite un sito conosciuto. Se non carica, il problema pu\u00f2 essere la connessione.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-reveal\"><div class=\"et_pb_text_inner\"><div class=\"ws5-problem-step\"><span>02<\/span><\/p>\n<div>\n<h3>Confrontare con la webmail<\/h3>\n<p>Se l'azienda usa una webmail, verificate se l\u00ec arrivano messaggi. Distingue un problema Outlook da un problema di casella o servizio.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-reveal\"><div class=\"et_pb_text_inner\"><div class=\"ws5-problem-step\"><span>03<\/span><\/p>\n<div>\n<h3>Verificare posta in uscita e stato<\/h3>\n<p>Un messaggio \u00e8 bloccato? Outlook segnala modalit\u00e0 offline o sincronizzazione? Annotate il testo esatto.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-reveal\"><div class=\"et_pb_text_inner\"><div class=\"ws5-problem-step\"><span>04<\/span><\/p>\n<div>\n<h3>Annotare avvisi di spazio ed errori<\/h3>\n<p>Una casella piena o un messaggio restituito pu\u00f2 bloccare invio o ricezione. Non cancellate dati in fretta: annotate prima l'avviso.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section ws5-page ws5-section ws5-problem-causes\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row ws5-problem-section-row\">\n<div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-problem-section-head\">\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-kicker ws5-reveal\"><div class=\"et_pb_text_inner\"><p>COMPRENDERE IL PROBLEMA<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_3 et_pb_heading et_pb_module et_flex_module ws5-title ws5-reveal\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Cosa pu\u00f2 causare i sintomi.<\/h2><\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone ws5-problem-body\">\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-lead\"><div class=\"et_pb_text_inner\"><p>Possibili cause: sincronizzazione locale Outlook, accesso, limiti della casella, guasto del servizio o recapito email. I messaggi restituiti contengono spesso codici utili. Se sono coinvolte pi\u00f9 persone, verifichiamo prima dipendenze comuni e poi eventuali profili individuali.<\/p>\n<p><strong>Non inviate credenziali nel modulo.<\/strong> Se serve, concordiamo dopo un accesso amministratore sicuro.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-problem-source\"><div class=\"et_pb_text_inner\"><p>Informazioni del produttore: <a href=\"https:\/\/support.microsoft.com\/de-de\/outlook\/i-can-t-send-or-receive-messages-in-outlook\" target=\"_blank\" rel=\"noopener\">Guida Microsoft ai problemi di invio e ricezione<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section ws5-page ws5-final ws5-problem-next\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-kicker ws5-reveal\"><div class=\"et_pb_text_inner\"><p>AIUTO URGENTE \/ WESUPPORT<\/p>\n<\/div><\/div>\n<div class=\"et_pb_heading_4 et_pb_heading et_pb_module et_flex_module ws5-title ws5-reveal\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Email ferma? Vi aiutiamo a proseguire.<\/h2><\/div><\/div>\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-lead\"><div class=\"et_pb_text_inner\"><p>Indicate casella, inizio, portata ed errore. Chiamate nelle urgenze o usate il modulo breve. La prima richiesta \u00e8 possibile senza contratto.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module ws5-button ws5-button-primary\" href=\"tel:+43720721000\">Chiama +43 720 721000<\/a><\/div>\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module ws5-button ws5-final-secondary\" href=\"https:\/\/wesupport.at\/kontakt\/#anfrage\">Richiedi aiuto urgente<\/a><\/div>\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ws5-problem-related\"><div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/wesupport.at\/leistungen\/\">Altri problemi e servizi informatici<\/a> \u00b7 <a href=\"https:\/\/wesupport.at\/vpn-verbindet-nicht\/\">VPN non si connette?<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>I messaggi restano in uscita o non arrivano. Verificate prima se \u00e8 coinvolta una postazione o tutto il team. Non serve una diagnosi tecnica.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-267","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/pages\/267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/comments?post=267"}],"version-history":[{"count":1,"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/pages\/267\/revisions"}],"predecessor-version":[{"id":268,"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/pages\/267\/revisions\/268"}],"wp:attachment":[{"href":"https:\/\/wesupport.at\/it\/wp-json\/wp\/v2\/media?parent=267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}